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习题学科: 英语四级
答题人数: (100)
正确率: 0.5866666666666663
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习题描述: 2010年6月英语四级听力真题短文2
1.
State your problem to the head waiter.
Demand a discount on the dishes ordered.
Ask to see the manager politely but firmly.
Ask the name of the person waiting on you.
2.
Your problem may not be understood correctly.
You don´t know if you are complaining at the right time.
Your complaint may not reach the person in the charge.
You can´t tell how the person on the line is reacting.
3.
Demand a prompt response.
Provide all the details.
Send it by express mail.
Stick to the point.
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